A clinic that retains its patients sets itself up for long term success. What a patients experiences in your clinic from start to finish will determine how loyal they remain to you – and patients want more than value for money.
Engendering loyalty through elite experience is the best way to prime your clinic for decades of success
Securing a new patient is only the beginning; the real success of an aesthetic clinic lies in turning first-timers into loyal, repeat clients with lifetime value. Exceptional patient experience – from the initial consultation to long after the treatment – is what cultivates that loyalty. Springboard Aesthetics can help you elevate every touchpoint of the patient journey.
The stigma that once attended injectables treatments is no longer what it once was in Ireland. Happy patients not only return, they bring their friends and family through referrals. And in today’s world, they also leave positive reviews that boost your reputation.
The money spent acquiring new patients is wasted if you can’t retain them. It’s far more cost-effective to retain clients than constantly acquire new ones , and by enhancing patient experience with Springboard Aesthetics, you’ll see your retention rates, reviews, and referral business grow.
We have
tools to
Implement effective loyalty and referral schemes
Identify where booking, in-clinic, consultation, and aftercare touch points could be improved
Place clinic-wide metrics for reputation management
Help engender patient loyalty through consistent, elite level service that your patients feel
Springboard Aesthetics Consultancy 